RATINGS AND REVIEWS
TERMS AND CONDITIONS
Ratings and Reviews – Terms and Conditions
These terms govern the process for submitting customer product reviews for publication on www.thedrain.company (the Website).and all related social media.
1. Reviews submitted for publication must:
Relate only to the performance of the product being reviewed
Be genuine and represent your honest experience of the product
Be clear, concise and constructive
2. Reviews submitted for publication must not:
Refer to customer service, delivery, returns, availability or packaging issues
Use inappropriate, offensive, libellous or unlawful language or images
Refer to a competitor and/or any third party
Refer to any competitor and/or third party content or website
Include personal information about the reviewer or any third party
Be in any language other than English or Swedish
Contain any advertising or promotional material
Be submitted by persons age 18 or under
Relate to product price history, promotional prices/pricing practices and/or price availability.
Be repeatedly submitted and/or vexatious
4. In appropriate circumstances and at our sole discretion, reviewers whose reviews are withheld under these terms may be given the opportunity to resubmit a valid review. In such cases the reviewer will be contacted using the email address provided.
5. Every effort will be made to publish valid reviews within 72 hours of receipt.
6. Customers can submit valid supplementary product reviews (for example because their experience of the product have changed) however repeat product reviews will not be published.
7. We reserve the right to amend these terms where it becomes necessary to do so.
How we may use your product review & details